Returns & Refunds

Although we hope it doesn’t come to this :(

Last updated: September 17, 2025

TOSSIT Return Policy.

You can cancel your order for any reason within 14 days of receiving your products. To do so, notify us by email at one of the following addresses:

  • USA & Canada: supportUS[at]tossit[dot]game
  • UK: supportUK[at]tossit[dot]game
  • Germany, Switzerland & Austria: supportDE[at]tossit[dot]game
  • France & rest of Europe: supportFR[at]tossit[dot]game
  • Spain: supportES[at]tossit[dot]game
  • Japan: supportJP[at]tossit[dot]game
  • Australia: supportAU[at]tossit[dot]game

You’ll receive a confirmation email with the procedure and a prepaid return label (yes, we make it easy for you).

👉 Products must be returned new and in their original packaging, within 14 days after receiving the confirmation email.

We refund you through the same payment method used for your order. However, refunds only cover the product price.

Delivery costs (outbound + return) are deducted at the following rates:

  • USA: $10
  • Canada: $12
  • UK: £7.5
  • Germany: €7
  • France & rest of Europe: €9
  • Spain: €8
  • Japan: ¥1330
  • Australia: $15
  • Anywhere else in the world not listed: €11

We may delay your refund until we have received and inspected the returned product.